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Tracking Clinical Outcomes

Since receiving our first resident in June of 1997, we have tracked a range of clinical outcomes and quality of life indicators to help us better understand these important metrics and incorporate the added insight into our Memory Care and Hospice practices.

Taking a more informed approach to care is just one way we strive to enrich the lives of our residents and their families.

Silverado Hospice Clinical Outcomes

Hospital Readmission Rate Within 30 Days (CMS)

The focus of hospice is comfort, so it is important to both prevent the stress of hospital readmissions and ensure that symptoms are properly controlled. Silverado's commitment to clinical excellence helps us keep hospice patients in place so they and their families can experience the full benefit of hospice.

  • Silverado company-wide (year-ending 2017): 2.5%
  • National Average*: 6.7%

*NHPCO 2016 National Hospice Utilization Average

Graph 1

Revocation Rate (NHPCO)

Patients and families have the right to stop hospice care at any time. This can be for many reasons, but generally it is because they have chosen to pursue a more aggressive treatment. Silverado's low revocation rate speaks to the effectiveness in helping make informed decisions. 

  • Silverado company-wide (year-ending 2017): 9.4%
  • National Average*: 25%

*NHPCO 2016 National Hospice Utilization Average 

Graph 2

Conversion Rate

Conversion is measure of how quickly patients are admitted from time of referral. For those who are closer to end of life, an admit within 24 hours of referral may mean the difference between having a good, comfortable death or not.  

  • Silverado company-wide (year-ending 2017): 77.2%
  • National Average*: 73.7%

*NHPCO 2016 National Hospice Utilization Average 

Graph 3